Shipping & Delivery

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Item Processing Time

In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time.

Synthetic Hair Capless Wigs

Processing Time: Normally 4-11 Business Days

Synthetic Lace Front Wigs, Human Hair Capless Wigs

Processing Time: Normally 7-15 Business Days

Human Hair Lace Front Wigs

Processing Time: Normally 10-21 Business Days

Human Hair Full Lace Wigs,

Human Hair Mono Wigs

Processing Time: Normally 15-25 Business Days

The time we are talking about is a working day and may be delayed if we encounter holidays. Note: Custom-made products processing time is long than other products, please wait patiently.

When will I receive my items after I place an order?

There are three key factors that will decide when you will receive your items.

1) shipping Methods:

2) Items in stock will be shipped out in 24-72 hours. Normally non-custom items need processing time.

3) Some unavoidable reasons: We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.

How can I trace my order?

As to the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "My Orders" button, there is a column called Order Details, where you can view all the detailed information about your order. Also you can check with this link:

How much is the shipping cost?

We provide economical parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics fees and transportation time. The address page in the shopping process has detailed price and shipping time instructions. We have regular or long-term free shipping activities. During the event, orders that meet the conditions of the event can enjoy the services.

For the non-free shipping items or an urgent order In these two conditions, you should pay for the extra shipping fees. However, the costs may differ according to the following factors: Weight and dimensions of package. The location the package is shipped to (also called the destination country or region) .

Shipping Discounts

Warm Tip: We offer buyers special shipping discount all the time. Besides, you can get extra rewards on Shipping when you buy multiple items or spend a certain amount. Enjoy Free Shipping when you buy wigs ; enjoy free shiping when you buy hair extensions and accessories over $69 otherwise $5 for shipping. (free shipping on order if including wigs)

How Do I Save money on Shipping?

If you are not in rush, you can choose standard shipping which is much cheaper than express shipping. International shipping is expensive. Therefore, we suggest our customers to buy all things you need in same order to minimize shipping fees. Compared with express shipping, standard shipping is a relatively economical choice.

What could cause an invalid tracking code?

The tracking information normally appears after 2-3 business days. If no tracking information updated for a longtime, please contact us as soon as possible, and we will contact the shipping company for you. You may also contact the shipping company by yourself.

How can I know whether my items have been shipped or not?

At first, you should correctly sign in with the same email address and password as when you make the order. Then click the "My Account" button, and you can view whether your items have been shipped or not.