FAQ

Wig Care

• 1:Instructions for Cleaning and Conditioning
• 2:Proper Handling
• 3:Basic Part of a Wig
• 4:How to measure your head
• 5:How to put it on wig?

Glossary of Wig Terms

• Human Hair
• Synthetic Hair
• Head-Band Wig
• 3/4 Wigs
• Full Wig
• Cap
• Skin Top Cap
• Memory Cap
• Standard Weft Cap
• Finger Clips
• Jaw Clips
• Binary Clips
• Banana Comb
• Hand Tied
• Monofilament
• Drawstrings
• Cuticle

Wigs FAQs

• 1:How to distinguish the synthetic wigs from human hair?
• 2:How can I achieve a natural look?
• 3:Can I Wear the wig in kitchen?
• 4:How Do I Styling Wig?
• 5:How long do you expect the wig to last?
• 6:Do I clean my wig or hairpiece frequently?
• 7:What if my wig is not available?

New Customer Guidance

• 1:How to Log in & Register
• 2:Forget Your Password？
• 3:How do I change my email address?

Order Making

• 1:How to change the order information
• 2:How can I check order status?
• 3:What Tips for Finding Your Favorite Items?
• 4:How to Complete an Order?
• 5: How about the product quality on wigsbuy.com?
• 6:How to Create Reviews?
• 7:How can I trace my order?
• 8:When will I receive my items after I place an order?

Preferential Policies

• 1:What is Coupon?
• 2:How to Get a Coupon?

Shipping

• 1: How Do I Save money on Shipping?
• 2: What could cause an invalid tracking code?
• 3:How can I know whether my items have been shipped or not?

Payment

• Cash on Delivery?

Refund Policy

• Do you have any refund policy?